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Modifying the Ownership Identity of a .EU Domain Name / Moving a .EU Domain Name to Another Customer

The .EU domain name Contact management is quite different from other domain names. There is a restriction on modifying the Registrant Contact details in .EU domain names. 1

There is a fee involved in performing either one of the following actions as it constitutes changing the Ownership Identity of a .EU domain name:

  • Modifying the Company Name or Name (in the absence of a Company Name) of the Registrant Contact

    or

  • Moving a .EU domain name to another Customer.

Note

If you wish to simply modify the Name of the Registrant Contact (which has a Company Name associated with it) and/or other Contact Details of the Registrant Contact, then you need to follow another process. 2

To modify the Company Name or Name (in the absence of a Company Name) of the Registrant Contact of a .EU domain name

  1. Login to your Control Panel. 3

  2. Search for the .EU domain name and proceed to the Order Details view. 4

  3. Click the Company Details link.

  4. At the time of modifying the Company Name or Registrant Name (in the absence of a Company Name) of your .EU domain name, you have the following options.

    • You may choose a different Registrant Contact from the list of Registrant Contacts or create an altogether new .EU Registrant Contact by clicking the Add Eu Registrant Contact link and filling in the details in the form presented. After specifying the new Registrant Contact, click the Modify Company button and then click Continue.

    • You may move/transfer this domain name to another Customer by providing the new Customer ID and Customer Username. After providing these details, click the Proceed button and then Confirm the New Customer. Then, you will be required to add a EU Contact and proceed further.

    Note

    The Add Contact form supports accented characters, except for the Phone Number, Fax Number and Email Address fields.

  5. There is a fee involved for performing either of the above mentioned two options and you need to pay for the generated Invoice to complete the ownership modification. 5

Note

It should be noted that modifying the Registrant Company Name or Registrant Name (in the absence of a Company Name) of a .EU domain name or moving a .EU domain name to another Customer, will renew the domain name for a year from the date of the action getting completed at the Registry and it will expire on the second last day of the month, one year from this date.

Example:

If a .EU domain name is expiring on 30 Oct, 2009 and you modify its Company Name or Registrant Name (in the absence of a Company Name) on 15 Aug, 2009, the domain name will be renewed and the new Expiry Date will be 30 Aug, 2010. There will be charge associated for this Renewal.

Once the process starts, both the Current as well as the New Registrant Contact for the domain name will receive an email from the Registry for the Authorization process, which needs to be approved within 14 days.

Note

  • If the email address associated with the Current and the New Registrant Contact is the same, the Registry requires the Current Registrant to provide approval through a FAX. The New Registrant, however, may respond to the email received from the Registry and approve the action.

  • Even if the Current and the New Registrant Contact email address differ, the authorization can be provided through a FAX to the Registry, from both the Current as well as the New Registrant Contact.

  • Templates of the confirmation FAX are provided below:

The request is processed once the Registry receives approval from both the Current and the New Registrant.

  1. 1. Information about .EU domain names
  2. 2. Information about modifying .EU domain names
  3. 3. Login instructions
  4. 4. Instructions for Searching and Managing Orders
  5. 5. Information about the Payment process